What our customers say.

“Thank you so much to Tom and the team. I ordered a new radiator for the office. Tom was quick to get in touch and kept me posted on the installation date. They were quick to install it, set up the app for me and even vacuumed the floor after installing it. Tom rang me after a week to check all was ok too. Great customer service, would highly recommend 👍🏻”

“Our installation of 5 Radiators took place 12th Sept 2025. The installation team lead by Tom Sullivan were punctual. The team were efficient, used floor coverings and removed all our existing storage heaters without leaving any mess behind them. The required electrical work was done quickly and efficiently. We have found the new radiators easy to operate via the app which is very user friendly. The radiators heat up to temperature very quickly and provide a comfortable environment throughout our apartment. Thanks to Mike and Tom for all their assistance and advice. We have no hesitation in recommending this company and their radiators.”

“Just had our Sunamp Boiler fitted and we couldn't be more pleased with it. Tom came to the house after we got in touch with North West Electric Radiators. He went through everything with us, explaining everything in detail, advising us on what size boiler would be right for us and answering any questions we had. We arranged the installation for today which Richard and Cameron done for us. They both done a very professional job and left everywhere clean and tidy. I would highly recommend this company to anyone looking for an electric boiler and Tom, Richard and Cameron, thank you all very much from your expert advice to the final installation. Dave and Diane xx”

“In deciding to replace our existing electric radiators with a more modern look, we looked at number of prominent providers then following a meeting with Tom a Director of NWER we decided to order from them. On the day of installation Tom and his Team completed the install in four hours with a professional attitude. With the Phone App we can control our heating from anywhere at a desired temp. We are delighted with our new radiators and wouldn't hesitate in recommending North West Electrical Radiators representing a first class product by a professional Company.”

“Absolutely Brilliant service from start to finish by Tom & his team. Kept us updated throughout and any question I had he got straight in touch and put us at ease. Very professional & friendly and lots of knowledge. Radiators have all been installed today all the lads worked very hard and kept it very tidy. 100% would recommend North West Electric. Very happy customer.”

“Would highly recommend. Tom was very professional from initial contact to finish. Radiators are quality items, imported from Germany, very easy to operate with the wifi or in manual mode. You can also colour coordinate to suit your decor. The old adage comes to mind: you get what you pay for.”